Start TeamViewer

Command Description

This command downloads and opens a third-party tool TeamViewer QuickSupport which can be used to receive technical support by allowing a remote connection of the technician to a local computer.

Command Location

All environments

Command Settings

Be.Smart T4I -> Be.Smart T4I -> Edit settings -> Helpdesk tab -> TeamViewerQS URL

TeamViewerQS URL can be changed to direct to a different location if needed. It can be done either manually by directly entering the required URL address, or one of the predefined URLs can be set automatically by selecting the support country from the dropdown list.